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  1. Home
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  4. I have the message “Invalid password”. What should I do?

Mobile app


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I have the message “Invalid password”. What should I do?

If you can use the app but you have a popup "Invalid password" on your screen, it means you recently changed your password on one device (for example on your computer) and since then you haven't logged in with this new password on another device (for example on the app). So your app doesn't recognise your old password anymore. You need to log out and log in with your new password.

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